T0 · Free qualifier

Systems Operations Scorecard

Score each domain 0–5. Surfaces where a paid audit should dig first — not a certified assessment.

Service Governance & Value

Do critical services have named owners, SLOs, and a living catalog?

Assets, Config & Architecture

Can you list systems, integrations, and dependencies without tribal knowledge?

Observability, Reliability & Capacity

Do you detect user-impacting failure before customers tell you?

Security, Identity & Risk

Is access least-privilege, reviewed, and logged for people and agents?

Incident, Problem & Change

Are incidents restored with runbooks, RCAs, and controlled change paths?

Automation, AI & Integration

Are automations and AI bounded by intended use, eval, and human accountability?

Continuity & Recovery

Have restore tests proven RTO/RPO — not just backup checkmarks?

Cost, Suppliers & Improvement

Is tech spend allocated to services with supplier scorecards and a real backlog?